1. What is a Supply Chain; Three Flows 2. Supply Chain Management Challenges 3. Sources of Variability 4. Build-to-Order, Build-to-Stock, and the Push-Pull Point 5. Organizational Silos, Tradeoff Curves 6. The Bullwhip Effect 7. Product Design for Supply Chain Management 8. Metrics for Supply Chain Management 9. The Internet and Supply Chain Management 10. B2B Integration 11. Categorizing Supply Chains and Aligning Strategies 12. Conclusions 13. Test Your Knowledge 14. Feedback